# Agentic Trust

> AI-powered customer support platform with RAG, custom actions, workflows, and identity verification.

## Docs

- [Create a conversation](https://docs.agentictrust.com/api-reference/chat/create-a-conversation.md): Creates a new conversation. Optionally associate it with an end user by passing `endUserExternalId`.
- [Get conversation messages](https://docs.agentictrust.com/api-reference/chat/get-conversation-messages.md): Returns the full ordered message history for a conversation.
- [List conversations](https://docs.agentictrust.com/api-reference/chat/list-conversations.md): Returns up to 20 conversations for a given end user, ordered by most recently updated. Only conversations with at least one message are returned.
- [Send a message](https://docs.agentictrust.com/api-reference/chat/send-a-message.md): Sends a message to the AI agent and returns a streaming SSE response. The request body must not exceed 1 MB.
- [Submit feedback](https://docs.agentictrust.com/api-reference/feedback/submit-feedback.md): Records a positive or negative rating for a conversation, optionally targeting a specific message.
- [Identify user (JWT)](https://docs.agentictrust.com/api-reference/identity/identify-user-jwt.md): Verifies a JWT identity token signed with the project's HMAC secret (HS256). On success, the end user is upserted from the token claims (`sub` required; `email` and `name` optional).
- [Verify user identity (HMAC)](https://docs.agentictrust.com/api-reference/identity/verify-user-identity-hmac.md): Verifies an end user's identity using HMAC-SHA256. The HMAC is computed over the `userId` with the project's HMAC secret. On success, the end user is upserted.
- [Get widget configuration](https://docs.agentictrust.com/api-reference/widget/get-widget-configuration.md): Returns the merged widget configuration for the project associated with the API key, including available workflows (skills).
- [Analytics](https://docs.agentictrust.com/features/analytics.md): Monitor conversations, collect feedback, and track how your agent is performing.
- [Custom Actions](https://docs.agentictrust.com/features/custom-actions.md): Connect your APIs so the agent can take actions on behalf of users — look up orders, create tickets, update records, and more.
- [Identity Verification](https://docs.agentictrust.com/features/identity.md): Verify end users with HMAC signatures or JWT tokens so the agent can access personalized data securely.
- [Knowledge Base](https://docs.agentictrust.com/features/knowledge-base.md): Upload documents and crawl websites to give your agent accurate, up-to-date answers grounded in your content.
- [Models](https://docs.agentictrust.com/features/models.md): Choose from 8 AI models across 5 providers. Compare pricing and find the right fit for your use case.
- [Navigation](https://docs.agentictrust.com/features/navigation.md): Upload a routes.csv file so the agent knows your site's page structure and can direct users to the right pages.
- [Workflows](https://docs.agentictrust.com/features/workflows.md): Define specialized agent behaviors for common scenarios like refunds, onboarding, or troubleshooting.
- [Introduction](https://docs.agentictrust.com/introduction.md): Agentic Trust is an AI-powered customer support platform that lets you deploy intelligent chat agents on your website in minutes.
- [Quickstart](https://docs.agentictrust.com/quickstart.md): Get your first Agentic Trust agent running in under 5 minutes.
- [Client-Side Tools](https://docs.agentictrust.com/widget/client-tools.md): Register browser-side tools, subscribe to tool results, and control page context from JavaScript.
- [Configuration](https://docs.agentictrust.com/widget/configuration.md): Customize the widget's appearance, position, and behavior from the dashboard.
- [Widget Identity](https://docs.agentictrust.com/widget/identity.md): Pass user identity to the widget using HMAC signatures or JWT tokens.
- [Installation](https://docs.agentictrust.com/widget/installation.md): Add the Agentic Trust chat widget to your website with a script tag or the @agentictrust/ui npm package.

## OpenAPI Specs

- [openapi](https://docs.agentictrust.com/openapi.json)